|
OUR POLICY!
Your rights
Notify us in Case of Errors or Questions about your Statement of Account.
If you think your bill is wrong, or if you need more information about a transaction on your bill, write us or email us , at the address listed on your bill. Write to us as soon as possible. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared. You may telephone us, but doing so will not preserve your rights. In your letter, give us the following information: 1) Your name and account number. 2) The dollar amount of the suspected error. 3) Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are not sure about. DO NOT INCLUDE YOUR CREDIT CARD NUMBER ON EMAILS PLEASE.
Your Rights and Our Responsibilities:
After We Receive Your Written Notice.
We must acknowledge your letter within 30 days unless we have corrected the error by then. Within 90 days we must either correct the error or explain why we believe the unpaid bill was correct. After we receive your letter, we cannot attempt to collect any amount you questioned or report you as delinquent. We can continue to bill you for the amount you questioned, and we can apply any amount you question against your credit limit. You do not have to pay any questioned amount while we are investigating, but you are still obligated to pay any charges related to any questioned amount. If we didn't make a mistake, you will have to make up any missed payments on the questioned amount. In either case, we will send out a statement of the amount you owe and the date that it is due. If you fail to pay the amount that we think you owe, we may report you as delinquent. However, if our explanation does not satisfy you, and you write to us within 10 days telling us that you still refuse to pay, we must tell anyone we report you to that you have a question about your bill. And we must tell you the name of anyone to whom we reported this information. We must tell anyone to whom we've reported on the matter in question when it is finally settled. If we don't follow these rules, we cannot collect the first .00 of the questioned amount, even if your bill was correct.
Special Rule for Credit Card Purchases.
If you have a problem with the quality of property or services that you purchased with the credit card and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the Property or Services. There are two limitations on this right: (a) You must have made the purchase in your home state or, if not, within 100 miles of your current mailing address; and (b) the purchase price must have been more than .00. These limitations do not apply if we own or operate the merchant, or if we mailed you the advertisement for the Property or Services.
Brysan Company is in the Business of Home Shopping Purchasing Program and is not a credit services organization. The company, or its division, does not provide, for a fee, any advice or assistance in helping individuals obtain other forms of credit or improve their credit rating. Information in this document should not be construed as legal advice.
Brysan Company Privacy Policy
Brysan Company is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our system.
All information transmitted, printed or otherwise submitted to CCNOW via this website shall be deemed to be the property of Brysan Company and shall be free to use such information for any lawful purpose as detailed herein.
We reserve the right to release such information to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with the law.
Collected Information
We automatically collect and/or track the following:
(1) web page http headers (home server domain names, IP address, type of client computer, and type of Web browser);
(2) information knowingly provided by you through on-line forms, registration forms, surveys, and or other entries, such as email addresses, personal, financial or demographic information;
(3) information, user specific or aggregate, on what pages our visitors access and (4)
the e-mail addresses of visitors that communicate with Brysan Company via e-mail.
Our Right To Contact You
We reserve the right to contact you regarding your account status and changes to subscriber agreements, privacy policy, or any other policies or agreements relevant to you.
Our Right To Change
We reserve the right to change this policy at any time by notifying you of the existence and location of the new or revised privacy policy or by posting the changes online at our site.
Our contact information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us via email sent to:
Report SPAM!
Thank you for taking the time to let us know that you have received an unwanted email advertisement for Brysan Company Divisions. In order for our Abuse Team to conduct a full investigation, we hope that you will forward the email you received to our abuse team.
Again we would like to thank you for taking the time to submit a complaint and we would like to apologize for any inconvenience this may have caused you.
Sincerely,
The Brysan Company Abuse Team
|
